Skilvault Path - Alternative Investment Strategies & Education

Introduction and Overview

At Skilvault Path, we understand that your personal information is valuable and deserves protection. This privacy policy explains how we collect, use, store, and safeguard your data when you interact with our alternative investment platform. We're committed to transparency about our data practices and want you to feel confident about how your information is handled.

This policy applies to all users of our website, services, and educational programs. By using Skilvault Path, you agree to the collection and use of information as described in this policy. We may update this policy from time to time, and we'll notify you of any significant changes.

Key Principle: We collect only the information necessary to provide you with excellent service and educational resources. We never sell your personal data to third parties for marketing purposes.

Information We Collect

Personal Information You Provide

When you register for our services, sign up for educational programs, or contact us, we collect information that you voluntarily provide:

Full name and contact details including email address and phone number
Postal address and location information relevant to our South African market focus
Professional background and investment experience level
Educational preferences and learning objectives
Financial goals and risk tolerance assessments
Communication preferences and newsletter subscriptions

Automatically Collected Information

Our website automatically collects certain technical information to improve your user experience and ensure platform security:

IP address and general geographic location
Browser type, version, and operating system
Pages visited and time spent on our platform
Referring websites and search terms used
Device information and screen resolution
Cookie data and similar tracking technologies

Data Type	Collection Method	Purpose
Account Information	User Registration	Service delivery and account management
Usage Analytics	Website Tracking	Platform improvement and user experience
Communication Data	Direct Contact	Customer support and educational content

How We Use Your Information

We use the information we collect for specific, legitimate business purposes that benefit both you and our educational mission. Here's how we put your data to work:

Service Delivery and Account Management

Creating and maintaining your user account with personalized dashboard features
Providing access to educational materials and investment learning programs
Processing enrollments in courses and tracking your educational progress
Customizing content recommendations based on your interests and experience level
Facilitating communication between students and educational mentors

Communication and Support

Responding to your inquiries and providing customer support
Sending important updates about platform changes and new features
Delivering educational newsletters and market insights you've subscribed to
Notifying you about upcoming webinars and learning opportunities
Following up on course completions and gathering feedback

Platform Improvement and Security

We analyze usage patterns to enhance our educational platform and ensure a secure learning environment. This includes monitoring for suspicious activity, preventing fraud, and identifying technical issues that might affect your experience.

Data Sharing and Third-Party Relationships

We maintain strict control over your personal information and limit sharing to specific situations that support our educational mission or comply with legal requirements.

Educational Partners and Service Providers

We work with carefully selected partners to deliver comprehensive educational experiences:

Learning management system providers for course delivery and progress tracking
Email service providers for newsletters and educational communications
Payment processors for secure transaction handling (when applicable)
Cloud storage providers for secure data backup and accessibility
Analytics services to understand platform usage and improve user experience

Important: All third-party partners are contractually required to protect your data with the same level of care we maintain. They cannot use your information for their own marketing purposes.

Legal Compliance and Protection

We may disclose your information when required by South African law, court orders, or to protect the rights and safety of our users and platform. This includes cooperation with law enforcement investigations and compliance with financial regulations applicable to investment education.

Your Privacy Rights and Control

You have significant control over your personal information and how we use it. We've designed our platform to make exercising these rights straightforward and accessible.

Access and Portability

Request a complete copy of all personal data we hold about you
Download your learning progress and course completion records
Export your account preferences and communication history
Receive data in commonly used, machine-readable formats

Correction and Updates

You can update most of your personal information directly through your account dashboard. For information you cannot modify yourself, contact our support team at info@clynorila.sbs, and we'll make corrections within five business days.

Deletion and Account Closure

You have the right to request deletion of your personal data, subject to certain limitations. We may retain some information for legal compliance, fraud prevention, or to complete transactions you've initiated. When you close your account, we'll delete or anonymize your personal information within 30 days, except where longer retention is required by law.

Communication Preferences

Unsubscribe from marketing emails while maintaining essential service communications
Choose frequency and types of educational content you receive
Opt out of data analysis for platform improvement (this may limit some personalization features)
Request that we stop processing your data for specific purposes

Data Security and Protection Measures

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security approach combines technical safeguards, operational procedures, and regular monitoring.

Technical Safeguards

SSL/TLS encryption for all data transmission between your device and our servers
Advanced encryption for sensitive data stored in our databases
Multi-factor authentication options for account access
Regular security updates and vulnerability assessments
Firewall protection and intrusion detection systems
Secure backup systems with encrypted storage

Operational Security

Our team follows strict data handling procedures, including background checks for staff with data access, regular security training, and limited access controls based on job responsibilities. We conduct quarterly security reviews and maintain incident response procedures.

Your Role in Security: You can help protect your account by using strong, unique passwords, enabling two-factor authentication when available, and promptly reporting any suspicious activity to our support team.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Retention Periods

Data Category	Retention Period	Reason
Account Information	Active account + 2 years	Service delivery and legal compliance
Educational Records	Active account + 5 years	Certification and progress tracking
Communication Data	3 years from last contact	Customer support and service improvement
Technical Logs	12 months	Security monitoring and troubleshooting

Automatic Deletion

We've implemented automated systems to delete data when retention periods expire. You'll receive notifications before major deletions occur, giving you the opportunity to download important information or extend retention where legally permissible.

International Data Transfers and Localization

While Skilvault Path operates primarily within South Africa, some of our technology partners and service providers may process data internationally. We ensure all international transfers meet appropriate security and privacy standards.

Transfer Safeguards

Contractual agreements requiring equivalent data protection standards
Regular audits of international service providers' security practices
Data minimization to limit information transferred outside South Africa
Encryption requirements for all international data transmission

Where possible, we prioritize local South African service providers to keep your data within the country's regulatory framework and support our local business community.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform, remember your preferences, and analyze usage patterns. You have control over how these technologies are used.

Types of Cookies We Use

Essential Cookies: Required for basic platform functionality and security
Preference Cookies: Remember your settings and customization choices
Analytics Cookies: Help us understand how you use our platform to make improvements
Educational Cookies: Track your learning progress and recommend relevant content

You can manage cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may limit some platform features, but core educational content will remain accessible.

Children's Privacy

Skilvault Path's educational programs are designed for adults interested in alternative investments. We do not knowingly collect personal information from individuals under 18 years of age. If we discover that we have inadvertently collected information from someone under 18, we will delete it promptly.

Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately at info@clynorila.sbs.

Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, legal requirements, and user needs. When we make significant changes, we'll notify you through multiple channels:

Email notification to your registered address at least 30 days before changes take effect
Prominent notice on our website homepage and user dashboard
In-platform notifications when you next log in
Updated effective date clearly displayed at the top of this policy

Continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account before they take effect.